Simple Energy - Puthiyara

Good customer service

Recently purchased my scooter from this outlet and overall had a good experience. The staff were friendly and approachable, and they patiently explained the different scooter models, features, and pricing options before I made my decision. The delivery process was smooth, and they handled the basic documentation efficiently. What I appreciated most was the time they took to clarify my questions about maintenance, service schedules, and warranty details. It made the purchase process much more comfortable, especially as a first-time buyer. That said, the waiting time during the final delivery could have been a little shorter, and clearer communication about timelines would make the experience even better. Overall, I’m satisfied with the service and would recommend this outlet to anyone looking to purchase a scooter. I hope they continue improving the customer experience.